Contact

Contact & Complaints

Business: Veecap International, trading online as Veecap Goods.

Business contact and returns address:
Defence Road Near Nadra Office
Sialkot 51310, Pakistan

Email: sales@veecapgoods.com
Additional support: info@veecapgoods.com
Phone / international contact: +92 302 1629541

Orders and returns

Please include your order number when contacting us. Contact us before sending a return so we can confirm eligibility and provide return instructions. See our Return & Refund Policy and Shipping & Cancellation Policy.

Complaints process

Email sales@veecapgoods.com or info@veecapgoods.com with the subject “Complaint”, your order number, a description of the issue and any relevant photos. You may also call the number above.

We acknowledge complaints within 2 business days and aim to resolve them within 7 business days of receipt. If more time is needed to investigate, we will explain the reason and provide an updated resolution date. If you are dissatisfied with the response, reply to the same email requesting a further review by Veecap International.