Shipping policy

Shipping & Cancellation Policy

Veecap Goods is operated by Veecap International in Sialkot, Pakistan. All prices on our store are displayed in USD.

Production and delivery

Our products are made to order. Please allow 1–2 weeks for production before dispatch. Estimated delivery is 5–6 days after dispatch for domestic and international orders to destinations available at checkout. Production and delivery are separate periods; delivery estimates are not guaranteed and customs or carrier delays may add time.

Shipping availability, charges and applicable taxes are shown at checkout before you place your order. Any destination import duties or charges are subject to local rules. Contact us before ordering if you need delivery by a specific date.

Order updates

We will provide dispatch information and tracking when available. If an order is delayed, contact us with your order number so we can investigate and provide an update.

Cancellation

You may request cancellation within 24 hours of placing your order by emailing sales@veecapgoods.com or info@veecapgoods.com with your order number. Please use the subject “Cancellation request”. Requests received within this period are eligible for cancellation and a full refund. After 24 hours, production may have started and cancellation cannot be guaranteed. Contact us promptly so we can check the order status.

Approved refunds are processed within 10 business days after approval. Your bank or payment provider may require additional time to post the credit. For cash-on-delivery orders that have not been paid, no refund is due.

Contact

Veecap International
Defence Road Near Nadra Office, Sialkot 51310, Pakistan
Email: sales@veecapgoods.com or info@veecapgoods.com
Phone: +92 302 1629541

See our Return & Refund Policy for returns after delivery.